Category Archives: Telligent

Top 10 Twitter 101 tips & tricks

Recently I’ve had quite a few friends ask me how to get started on Twitter.  Below is a list of basic Twitter tips and tricks that I use: 1. Build an audience: Follow People If you follow someone on Twitter, … Continue reading

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World Class Communities

The past few months I’ve spent a lot of my time working on our research for what it takes to build a world class community.  This morning I posted an article about setting a clear business objective. Below I’ve included … Continue reading

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Track mentions on Twitter

In August we released our 3rd version of Telligent’s tool for helping people measure and understand their community: Telligent Analytics 3.0. Telligent Analytics is unique in that, unlike the myriad of other listening tools available, we started with ensuring that … Continue reading

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Graffiti 1.2 released

Graffiti 1.2 is now available for download. This release includes a number of updates and bug fixes (yes it was a long time coming). We’ve also published the product roadmap and all current customers will get a free upgrade to … Continue reading

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Telligent hires Sociologist Marc Smith

Marc Smith, formerly Senior Sociologist Researcher on Microsoft’s R&D team, has joined Telligent as our Chief Social Scientist. Marc will lead Telligent’s R&D efforts around analytics and business intelligence (tools to help you understand what people are doing in your … Continue reading

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